Poor description and no refund
I brought a pair of Rayban Marshall sunglasses that were advertised as ‘black’ on the website. When they arrived the frames were infact very clearly navy blue.
I returned these sunglasses on 30th June 2022 and 15 days later I am still waiting for my refund which the sites states are processed within 7 days.
I have been in contact various times but am still waiting. Not happy as I only had to return cause the description and pictures did not show the correct colour. 15 days later still no refund. Not happy.
Barbara160
2 Contributions
After having the most awful experience…
After having the most awful experience in harrods sunglasses department I took my money and spent it here. SO much better, Great customer service will be returning thanks so much guys
Phoebe Morales
5 Contributions
Great service as always
Great service as always
Great service and good price
Great service and good price. Highly recommended
Won't be back
Order made Tue 29th March, email confirmation received. Site advised would get glasses next day, so was expecting by 31st/1st April.
Sent two emails asking for update, no response. Phoned this morning (4th April). Agent advised had replied twice to me, needing id and address verification. Thought this was suspect for an order iv paid in full for. Asked to cancel order, which agent advised has processed and email me, surprise surprise still no email.. yet iv received 3 marketing emails from them since placing order.
Fisher226
5 Contributions
Really not the best experience with…
Really not the best experience with this place……
Liam Alexander
1 Contribution
Absolutely crazy asking for passport…
Absolutely crazy asking for passport and utility bill when you have paid in full I was buying a pair of sunglasses not a house I will spend my money else where you should too.
Carol Ray
3 Contributions
Good and fast delivery
Good and fast delivery, thank you
It’s a Scam company send you fake or…
It’s a Scam company send you fake or second hand items that’s why they are much cheaper than anywhere else, not trustworthy at all Avoid!!!
Hansen653
5 Contributions
Asking for photocopies of passports…
Asking for photocopies of passports before they will send my order out despite already taking my money. AVOID
Wow love my new dummies!
Wow love my new dummies!
Melissa Warren
2 Contributions
perfect sunglasses efficient delivery…
perfect product efficient delivery fitted really well .I had problems using the new customer discount code I was offered so I bought some different glasses that were on offer
Elijah292
3 Contributions
Easily dealt with and swift delivery…
Easily dealt with and swift delivery which is much appreciated. Great sunglasses for the reduced price. Very good value for money.
Written 25 September 2021
Brayden Lynch395
4 Contributions
Good service
Good service, great price.
Used a few times.
Will use again
Written 22 September 2021
Armstrong228
1 Contribution
Great sunglasses
A really competitive price for a very distinctive pair of Oakleys. I was initially worried that my order had been lost in cyberspace when I didn’t receive a confirmation email but then the sunglasses arrived within a couple of days so all was well!
Written 22 September 2021